Last updated: June 2026
One of the most common things I hear before someone enquires is: “I don't really know how the process works.” This page is my answer to that.
I want the process to feel clear before you get in touch. No jargon, no surprises, no awkward moments where you don't know what's happening next. You can also browse my web design packages for Singapore businesses, see demo sites I've built, or book a free consultation if you already know what you need.
The process
The process, from first message to launch
01
Free Consultation
I start with a short conversation, usually over Zoom or WhatsApp voice. I want to understand your business, your customers, and what you need from a website. I'll ask about your services, how customers contact you now, and what you want to improve. No hard selling.
02
Proposal and Fixed Price
After that, I'll send a written proposal with what I will build and the fixed price. No hourly billing and no vague quote that changes halfway. If the price does not work for you, tell me and we can adjust the scope before anything starts.
03
Content and Details
This is where I need things from you: your logo, photos, services, areas covered, and any copy you want to keep from your current site. I'll send a simple checklist. If you do not have professional photos yet, I can suggest simple options.
04
Design and Build
Once I have what I need, I start building. I'll check in at important points. When the first version is ready, I'll send you a private preview link so you can review it on your own phone or laptop.
05
Revisions
Revisions are included based on your plan. I usually ask for one clear list of changes instead of many separate messages, so the project moves faster and nothing gets missed.
06
Launch and Handover
Once you're happy, I take the site live. After launch, I'll explain what you own and how updates work. I'll also connect the site to Google Search Console so you can see how it appears on Google.
What I need from you to get started
Your logo, even a basic one is fine to start. Photos of your work, your team, or your premises. Phone photos are okay if they're well-lit; I'll tell you honestly if they won't work on the site.
A list of your services and the areas you cover, whether that is specific HDB towns, a few districts, or islandwide. A short description of your usual customer also helps.
Any websites you like the look of, even if they're not in your industry. If you want a sense of my style first, you can see demo sites I've built.
The more clearly you can tell me about your business upfront, the better the website will sound. It does not need to be perfect, just honest and clear.
How long does it take?
- Standard website (5–7 pages)10–14 working days from content confirmed
- Larger projects (10+ pages, custom features)3–5 weeks
The most common delay is waiting for content like logos, photos and service lists. When those are ready, things move quickly. If content takes a few weeks to gather, the timeline moves too.
I'll always give you a realistic timeline before I start, not an optimistic one that shifts every week. For a sense of what's included in a standard build, see my web design packages for Singapore businesses.
What happens after your website goes live?
The site is yours. Fully. Domain, hosting account, all of it. I don't hold anything hostage or lock you into staying with me.
For small updates on full transfer, message me or hire another developer. On managed care ($50/month), small content changes are included. For anything bigger, like a new page or a redesign of a section, I'm available when you need me.
I don't mark up hosting or take a commission; you pay the host directly. I also offer optional managed care for clients who want someone on call for updates and changes. It's never pushed.
Every site I build includes proper SEO fundamentals: page titles, meta descriptions, schema markup, and a Google Search Console connection. Ranking takes time regardless of who builds your site, and I'll be honest with you about what to expect. If you have common questions about working with me, I've answered many of them on my FAQ page.
A few things I want to be upfront about
I work on a small number of projects at a time, so I may not always be able to start immediately. I will tell you my availability before you commit.
I don't outsource. Everything I build, I build myself. If you're expecting a team of specialists, I'm probably not the right fit. But if you want one person who understands your project fully from start to finish, that's what I offer.
If I think your brief needs something I cannot do well, I will tell you instead of overpromising.
Revisions are included. If you want to add something that was not in the proposal, I will quote it separately before doing the work.